Grievance Policy of SIC Singapore

1 ANSWERS

1. Guest1504
   

   SIC Singapore believes that feedback is an important part of its efforts to continually improve our products, delivery, administration and service quality.
   The following feedback/grievance channels available student request forms (both hard and soft copy), evaluation forms; e-mail
   Where a student makes a formal written complaint this will be:
   Entered into the grievance register and acknowledged
   Will be handled in a professional manner and will be resolved within 21 days
   If a student believes that their feedback is not being properly addressed they should immediately contact feedback@sic.edu.sg with the details of their case
   If after SIC has replied and the student is still dissatisfied with the outcome they can consider one of the following channels; apply to CPE Student Service Center for mediation.

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