Question:

If my baggage is damaged when I claim to Air India?

by Guest1021  |  12 years, 8 month(s) ago

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I have lost my luggage during the flight of Air India and have also claimed for it in Air India baggage claim. I have received my baggage but it is damaged. Will Air India be responsible for this?

 Tags: air, Baggage, Claim, damaged, India

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  1. Guest7652
    If your baggage is received by you in damaged condition at Air India, on arrival in the baggage claim area; please contact the Air India personnel in Baggage Services Counter which is normally located in the arrival hall. You will be asked to fill in a Property Irregularity Report which has a unique reference number. Please see the Conditions of Carriage for full details on baggage liability.

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