Question:

my blackberry 8310 doesnt starts

by Guest8845  |  12 years, 9 month(s) ago

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my blackberry 8310 doesnt starts

 Tags: 8310, Blackberry, Doesnt, starts

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1 ANSWERS

  1. paafamily
    Sounds like something happened to the OS. You can try to reload the OS on your device. Does the BlackBerry get detected if you plug it into the computer? If not, then you can try reloading the OS by following either of the steps below  

       1. Disconnect the BlackBerry smartphone from the computer.
       2. In BlackBerry® Desktop Manager, open Application Loader and click Next.
       3. Perform a hard reset on the BlackBerry smartphone. For instructions,  see KB02141.
       4. Reconnect the BlackBerry smartphone to the computer before the BlackBerry smartphone finishes resetting, and complete one of the following steps:
              * For BlackBerry smartphones with a USB connection, wait until the drop-down list on the Communication Port Selection window changes to USB PIN and click Next.
              * For BlackBerry smart phones with a serial connection, click Next on the Communication Port Selection window.
       5. If the Handheld Password Required dialog box appears, type your password. The application loader tool detects the BlackBerry smartphone.

    Note: If these steps do not complete successfully the first time, the BlackBerry smartphone might have finished resetting before the application loader tool could connect to the BlackBerry smartphone.

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