Question:

Stolen SIM and easypaisa Mobile Account

by Guest198  |  12 years, 8 month(s) ago

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My telenor SIM is stolen on which I have activated the easy paisa mobile account, the person who has stolen my SIM can use my easy paisa mobile account.

 Tags: account, easypaisa, mobile, sim, Stolen

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  1. Guest2337
    No, the account is never compromised because the easypaisa Mobile Account cannot be used without the customer's secret PIN code. The customer should call the help line and log a request for blocking the stolen SIM. After verification from the customer, the SIM will be blocked, the easypaisa Mobile Account will be blocked and the customer PIN reset. The customer can then collect a replacement SIM from any Telenor Sales and Service Center or Franchise and continue using his easypaisa Mobile Account after changing his PIN code.

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