What General Information does NAB offer on debt management?

1 ANSWERS

1. Guest807
   

   With every credit limit increase offer they include the following information for our customers:
   • How much the minimum monthly repayment would increase if the customer accepts the offer and spent up to their maximum credit limit.
   • Recommend that the customer rejects the offer if their personal circumstances have changed and they are unsure whether they can meet the required minimum monthly repayments.
   • Clear information on how the customer can request a lower credit limit than what is being offered and that they can reduce their credit limit at any time.
   • Tips on how to manage their credit card account responsibly including increasing payments and highlighting that credit limit increase offers are optional.
   • Encourage our customers to call us on 13 22 65 if they feel they are struggling to manage their repayments. Our debt management specialists can offer tailored advice and offer flexible restructuring of payment plans.

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