Question:

en-touch 1000 blank screen

by Guest7162  |  10 years, 10 month(s) ago

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en-touch 1000 blank screen

 Tags: 1000, Blank, entouch, screen

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3 ANSWERS

  1. Guest2340
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  3. Guest9725
    There can be two solutions.
    1]Check the power adapter, sometimes they get hot and they don't supply enough power to the pin pad. Also make sure that the power cable is not loose, twisted or broken, this can also contribute to the problem.

    2]
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    Problem with the Ingenico eN-Touch 1000 Digital Pen
    Dispaly on eN-Touch 1000 is getting blank
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    By milosp on Oct 22, 2007
    During the transaction, when customer intercats with the device (entering PIN, confirming amount or doing signature), displays going blank and communication with the device cannot be established until it is rebooted. The device has power because there is a light comming from the display.

       1.
              * Guest
              * 3 years ago
          how do you calibrate the touch sceen?

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    Best Solution (1 of 2)

    posted 3 years ago
    [Guest]
    Guest

        * Rank: Guide
        * Rating: 0%, 0 Votes

    Check the power adapter, sometimes they get hot and they don't supply enough power to the pin pad. Also make sure that the power cable is not loose, twisted or broken, this can also contribute to the problem.
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    Solution 2

    posted 2 years ago
    [bradbuckles]
    bradbuckles

        * Rank: Apprentice
        * Rating: 100%, 1 Votes

    1. To calibrate the ENTouch 1000 power off the device.

    2. Prior to restoring power touch the pen to the center of the screen and do not move it.

    3. Power on the device. Leave pen in center of the screen and do not move it. If you move it the device will not enter calibration mode.

    4. Allow device to boot. If you held the pen in place the EnTouch 1000 will enter calibration mode.

    5. Follow the on screen instructions. Be very methodical and do not try to rush it...
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