what are KRA and KPI for benchmarking?

1 ANSWERS

1. Guest3183
   

    KRA (Key result Area) refer to general areas of outcomes or outputs for which the department’s role is responsible. The key functions where the results of actions significantly contribute to the achievement of organizational objectives.
   
   KPI or Key performance Indicator is a set of indicators to measure data against, a sort-of enterprise success gauge. Ultimately, they help an organization assess progress toward declared goals. KPI's are financial and non-financial metrics used to help an organization define and measure progress toward organizational goals

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